Confidentiality

Florida law allows VR to get medical and/or psychological information from doctors or other professionals with your written permission. This information is requested only to help your counselor determine your eligibility and the services necessary to help you get and keep a job. All information discussed with and given to your counselor is confidential.

VR will not discuss or release any information about you without your written consent, as required by law, with the following exceptions:

• VR electronically exchanges customer information with the Social Security Administration (SSA). If the information does not match SSA, VR will notify the customer in writing to verify and, if necessary, correct our records.
• VR may release records to (1) service providers to provide services to you; and (2) other Florida government agencies and legislative members who have requested information in the performance of official duties.
• VR is legally required to (1) report declared intention to harm self, others or property; (2) release information in response to investigations by local, state or federal authorities, and investigations of fraud or abuse; and (3) to release information to report abuse, neglect or exploitation of an elderly person, a person with a disability, or a child.
• VR may discuss information regarding your rehabilitation services with the Client Assistance Program (CAP) at Disability Rights Florida when you requested their assistance.
• VR may release information to employers for the purpose of verifying employment and wage information in the administration of the program.