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AWARE: New case management system

September 7, 2022

The Division of Vocational Rehabilitation (VR) is excited to announce our transition to a new case management system called AWARE that will improve the way we collaborate and serve people with disabilities.

Many VR agencies cross the US effectively utilize AWARE, including our counterparts at the Division of Blind Services. AWARE will replace RIMS and other VR applications currently used to manage the rehabilitation process and the related records management process.

Our Vendors play an integral role in how we achieve successful outcomes for our customers and we will keep you informed during this transitional process.

Below are items to note:

AWARE is set to go-live Summer 2023.
PERM and STAR Web will be phased out and all vendor transactions will happen using the Vendor Portal in AWARE.
Training will be provided for the vendor community prior to go-live. VR will provide additional details on training dates as we get closer to the launch date.

More information and updates pertaining to AWARE will be available as the project progresses. Thank you for continuing to partner with our Division. We look forward to the outcomes we will be able to realize for our customers with your help.

External Link Disclaimer: As a convenience and for informational purposes only, the Florida Division of Vocational Rehabilitation (VR) provides external hyperlinks on its website, directing website users toward certain outside sites; links to these websites do not constitute VR's endorsement or approval of the linked websites, or the information, products or services contained therein. All links VR provides are consistent with the mission of its website. However, VR exercises no editorial control over the information website users may find on external websites. VR also cannot attest to the accuracy or appropriateness of information provided by external websites and organizations.

The Florida Department of Education, Division of Vocational Rehabilitation (VR) is an equal opportunity employer. It is against the law for VR as a recipient of Federal financial assistance to discriminate against any individual in the United States on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief. The application process used by VR to determine eligibility for services, any subsequent services and the entire VR process are subject to these non-discrimination requirements. Auxiliary aids and services are available upon request to individuals with disabilities. VR program receives 78.7 percent of its funding through a grant from the U.S. Department of Education. For the 2022 Federal fiscal year, the total amount of grant funds awarded were $175,063,093. The remaining 21.3 percent of the costs ($47,775,094) were funded by Florida State Appropriations. Revised October 2023.