Deaf, Hard of Hearing, and Deaf-Blind Services

New on COVID-19 Resources in American Sign Language

Sign Language Interpreting Photo

VR has counselors who are specially trained to understand the needs and abilities of people who are Deaf, hard of hearing, or Deaf-Blind including counselors who use American Sign Language.

They provide services to address hearing loss issues in the workplace, as well as guidance and counseling on how to cope with hearing loss. In addition, VR can provide interpreting services for job interviews and may provide employers and co-workers training on how to communicate with those who are Deaf.

VR Orientation Video with American Sign Language (ASL) Interpreter
This video includes an ASL interpreter interpreting the full orientation video. It gives an overview of the VR process and what to expect when you apply for services.
(To show captions, see instructions below)

To show captions in English, Spanish, or Creole: play the video, then click on "CC" in the lower right corner to turn on the captioning. Choose the language from the drop down menu. If you would like to adjust the size of the captions, click on "options" in "CC" and click the "+" plus button.


VR Services and Your Responsibilities (Video)
VR Services Video

This video explains the services offered by VR and the responsibilities of VR customers who are working with their counselors.


What is VR? (Video)
What is VR Video

This video explains the overall VR program and how individuals who are Deaf or hard of hearing can contact their local VR office to apply for services.


Financial Participation and Order of Selection (Video)
Financial Participation and Order of Selection Video

This video explains how Financial Participation and Order of Selection affect a person applying for VR services.


Helping People with Hearing Loss (PDF) (Large Print)
Ayudando a las Personas con Perdida de Audición (PDF) (Letra Grande)
Ede Moun Ki Gen Pwoblèm Pou Tande (PDF) (Ekriti Gran Karaktè)

This brochure explains how the VR program helps people who are Deaf, hard of hearing, or Deaf-Blind get or keep a job.

Services for Individuals who are Deaf-Blind

VR and the Division of Blind Services (DBS) have a cooperative agreement to help serve individuals with both hearing and vision loss. At the time of referral, counselors from the two agencies will meet with the customer who is Deaf-Blind to determine what services are needed and which agency should take the lead in providing services to the eligible customer. If required, the customer may receive services from both agencies as outlined in his/her Individualized Plan for Employment.

Additional Resources